|Day of the Week||Hours|
|Mon||8:30 AM - 5:30 PM|
|Tue||8:30 AM - 5:30 PM|
|Wed||8:30 AM - 5:30 PM|
|Thu||8:30 AM - 5:30 PM|
|Fri||8:30 AM - 5:30 PM|
- HOMEThere’s no place like home! Whether it’s for your house, condo, townhome, or your belongings as a renter, Goosehead will find the right policy for you at a great price.
- AUTOYou are on the move and we are here to make sure you have the right liability coverage to protect you and your family. Goosehead works with many carriers in order to get you the best rate without sacrificing valuable coverage.
- UMBRELLAAt Goosehead we want to keep your assets secured. We always recommend our clients carry $1M in additional liability protection through an umbrella policy.
- FLOODFloods don’t happen just on the coast. The average homeowner is 27 times more likely to experience a flood than a fire during a 30 year mortgage. Goosehead agents work hard to protect you against the unexpected.
- SPECIALTYYou have so much to protect - that’s where Goosehead steps in! Goosehead offers comprehensive coverage for all of your specialty items like boats, RVs, motorcycles, jewelry and more.
Theresa Heitman is an Agency Owner with Goosehead Insurance located in Palm Beach Gardens, FL. Theresa joined Goosehead because of her unwavering commitment to take care of her clients. Using cutting edge technology to shop with dozens of “A” rated insurance companies in just a few short minutes, she is able to find the right coverage at a competitive price. She takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Theresa is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Theresa and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.
- 5 out of 5Rating 5.0July 17, 2021Alana was very helpful and kind
- 5 out of 5Rating 5.0July 15, 2021Very prompt returning my call. Very efficient.
- 5 out of 5Rating 5.0July 14, 2021Attention to detail! Great communication!
- 5 out of 5Rating 5.0July 5, 2021Theresa is an outstanding agent! Responds immediately
- 1 out of 5Rating 1.0July 1, 2021My agent, Teresa Heitman has been such a good agent up until now, she really dropped the ball. Never return phone calls text or email messages until 48 hours prior to my insuraonce canceling on June 18th. of today July 1st my insurance company has not received proof of insurance nor do I have a copy of my policy. Not to mention last-minute wind storm I had to accommodate.Response from Theresa HeitmanJuly 6, 2021Hi Karen - Thank you for bringing this to our attention. Someone from our local team will be contacting you soon to help resolve your issue.
- 1 out of 5Rating 1.0June 30, 2021Phone calls and emails not answered at a timely fashion. When I was suppose to get a call back it did not happen and I would have to call again.Response from Theresa HeitmanJuly 6, 2021Hi Steven - We are sorry to hear that your experience with us wasn’t better! Our goal is to always provide top-notch service and we hate to hear that we have missed that mark. We would welcome the opportunity to discuss your experience and see if there’s a way we can make amends. Please email us at firstname.lastname@example.org or you can give us a ring at 1-800-474-1377 and our Service Team can assist!
- 1 out of 5Rating 1.0June 29, 2021We got tired of waiting for new insurance quotes after receiving the Cancellation Notice first of June, and finally went with a new agent - tired of waiting. We’re you even aware we’re no longer with Goosehead?Response from Theresa HeitmanJuly 6, 2021Hi Jess - We work hard to provide the highest level of service, so we are very sorry to hear that our team didn’t meet your expectations. Please reach out at email@example.com to get in touch with our support team should you need any information regarding your prior policy with us.
- 5 out of 5Rating 5.0June 29, 2021Theresa is so very helpful and responds so quickly I love working with her she always goes above and beyond my expectations!
- 1 out of 5Rating 1.0June 28, 2021I left Goosehead because Theresa did not return my three phone call requests to try to find an alternative to the statement for $6,100.ear. When I received a statement for $6100, I knew I had to change. I called three time and left messages and did not receive a call from Theresa until after I found a different company that found a policy for $5100.Response from Theresa HeitmanJuly 1, 2021Hi Willard - We work hard to provide the highest level of service, so we are very sorry to hear that our team didn’t meet your expectations. We would love the opportunity to make this right. Please reach out at firstname.lastname@example.org to get in touch with our support team.
- 5 out of 5Rating 5.0June 28, 2021I requested a transfer of my agent after Chance Hazeltine did not respond to me after several months of me reaching out to him. Theresa on the other hand responded immediately both by phone and email, she was effective and found me a policy before my existing policy expired. She is the primary reason that I remained with your agency and a true professional.