Theresa Heitman

License #:W242479
4.7 OUT OF 5 STARS
Rating 4.7Full starFull starFull starFull starHalf star
(155 Reviews)

Theresa Heitman

License #:W242479
4.7 OUT OF 5 STARS
Rating 4.7Full starFull starFull starFull starHalf star
(155 Reviews)
NEED HELP WITH AN EXISTING POLICY?
Main Number
WHERE YOU CAN FIND ME
Address
2560 RCA Blvd
Suite 115-A
Palm Beach Gardens, FL 33410
US
HOURS

Store Hours:

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:30 PM
SatClosed
SunClosed
PRODUCTS OFFERED
  • Home Logo
    HOME
    There’s no place like home! Whether it’s for your house, condo, townhome, or your belongings as a renter, Goosehead will find the right policy for you at a great price.
  • Auto Logo
    AUTO
    You are on the move and we are here to make sure you have the right liability coverage to protect you and your family. Goosehead works with many carriers in order to get you the best rate without sacrificing valuable coverage.
  • Umbrella Logo
    UMBRELLA
    At Goosehead we want to keep your assets secured. We always recommend our clients carry $1M in additional liability protection through an umbrella policy.
  • Flood logo
    FLOOD
    Floods don’t happen just on the coast. The average homeowner is 27 times more likely to experience a flood than a fire during a 30 year mortgage. Goosehead agents work hard to protect you against the unexpected.
  • Specialty logo
    SPECIALTY
    You have so much to protect - that’s where Goosehead steps in! Goosehead offers comprehensive coverage for all of your specialty items like boats, RVs, motorcycles, jewelry and more.
HOME Insurance
There’s no place like home! Whether it’s for your house, condo, townhome, or your belongings as a renter, Goosehead will find the right policy for you at a great price.
AUTO Insurance
You are on the move and we are here to make sure you have the right liability coverage to protect you and your family. Goosehead works with many carriers in order to get you the best rate without sacrificing valuable coverage.
UMBRELLA Insurance
At Goosehead we want to keep your assets secured. We always recommend our clients carry $1M in additional liability protection through an umbrella policy.
FLOOD Insurance
Floods don’t happen just on the coast. The average homeowner is 27 times more likely to experience a flood than a fire during a 30 year mortgage. Goosehead agents work hard to protect you against the unexpected.
SPECIALTY Insurance
You have so much to protect - that’s where Goosehead steps in! Goosehead offers comprehensive coverage for all of your specialty items like boats, RVs, motorcycles, jewelry and more.
Meet the Team
A headshot of Goosehead agent Sham Mikhail
Sham Mikhail
License #:D056573
Alana Nelson
License #:W134677
ABOUT Theresa

Theresa Heitman is an Agency Owner with Goosehead Insurance located in Palm Beach Gardens, FL. Theresa joined Goosehead because of her unwavering commitment to take care of her clients. Using cutting edge technology to shop with dozens of “A” rated insurance companies in just a few short minutes, she is able to find the right coverage at a competitive price. She takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Theresa is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Theresa and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.


GOOSEHEADINSURANCE.COM

Recent Reviews

4.7 out of 5
Rating 4.7Full starFull starFull starFull starHalf star
(155 Reviews)
  • 5 out of 5
    Rating 5.0Full starFull starFull starFull starFull star
    Alana was very helpful and kind
  • 5 out of 5
    Rating 5.0Full starFull starFull starFull starFull star
    Very prompt returning my call. Very efficient.
  • 5 out of 5
    Rating 5.0Full starFull starFull starFull starFull star
    Attention to detail! Great communication!
  • 5 out of 5
    Rating 5.0Full starFull starFull starFull starFull star
    Theresa is an outstanding agent! Responds immediately
  • 1 out of 5
    Rating 1.0Full star
    My agent, Teresa Heitman has been such a good agent up until now, she really dropped the ball. Never return phone calls text or email messages until 48 hours prior to my insuraonce canceling on June 18th. of today July 1st my insurance company has not received proof of insurance nor do I have a copy of my policy. Not to mention last-minute wind storm I had to accommodate.
    Response from Theresa Heitman
    Hi Karen - Thank you for bringing this to our attention. Someone from our local team will be contacting you soon to help resolve your issue.
  • 1 out of 5
    Rating 1.0Full star
    Phone calls and emails not answered at a timely fashion. When I was suppose to get a call back it did not happen and I would have to call again.
    Response from Theresa Heitman
    Hi Steven - We are sorry to hear that your experience with us wasn’t better! Our goal is to always provide top-notch service and we hate to hear that we have missed that mark. We would welcome the opportunity to discuss your experience and see if there’s a way we can make amends. Please email us at service@goosehead.com or you can give us a ring at 1-800-474-1377 and our Service Team can assist!
  • 1 out of 5
    Rating 1.0Full star
    We got tired of waiting for new insurance quotes after receiving the Cancellation Notice first of June, and finally went with a new agent - tired of waiting. We’re you even aware we’re no longer with Goosehead?
    Response from Theresa Heitman
    Hi Jess - We work hard to provide the highest level of service, so we are very sorry to hear that our team didn’t meet your expectations. Please reach out at service@goosehead.com to get in touch with our support team should you need any information regarding your prior policy with us.
  • 5 out of 5
    Rating 5.0Full starFull starFull starFull starFull star
    Theresa is so very helpful and responds so quickly I love working with her she always goes above and beyond my expectations!
  • 1 out of 5
    Rating 1.0Full star
    I left Goosehead because Theresa did not return my three phone call requests to try to find an alternative to the statement for $6,100.ear. When I received a statement for $6100, I knew I had to change. I called three time and left messages and did not receive a call from Theresa until after I found a different company that found a policy for $5100.
    Response from Theresa Heitman
    Hi Willard - We work hard to provide the highest level of service, so we are very sorry to hear that our team didn’t meet your expectations. We would love the opportunity to make this right. Please reach out at service@goosehead.com to get in touch with our support team.
  • 5 out of 5
    Rating 5.0Full starFull starFull starFull starFull star
    I requested a transfer of my agent after Chance Hazeltine did not respond to me after several months of me reaching out to him. Theresa on the other hand responded immediately both by phone and email, she was effective and found me a policy before my existing policy expired. She is the primary reason that I remained with your agency and a true professional.
Displaying reviews 1 - 5 out of the 10 most recent